Diing, Inc. (“Diing,” “we,” “us,” and “our”) provides an online metaverse platform allowing our users from anywhere in the world to host virtual exhibitions, conferences and events using augmented and virtual reality (“AR/VR”) teleconferencing (the “Platform”) where you can instantly display your art and other visual content and view them in 3D. Our Privacy Policy (“Privacy Policy”) is designed to help you understand our practices regarding the collection, use, and disclosure of certain information, including your personal information, and to assist you in exercising your privacy rights.
This Privacy Policy applies to information processed by us in the course of our business, including on our websites (the “Sites”), multiplayer Platform or system (the Platform), and our related online and offline offerings (collectively, the “Services”).
When you use our Services, we may collect the following kinds of information:
Account Information. When you sign up for an account to use our Services as an authorized user, you will provide us with personal information (also known as “personally identifiable information” or “personal data” under applicable laws). This may include your name, email address, gender, and AR/VR device type. Your avatar or the user name which you associate with your account may not be personal information depending on the extent to which either item identifies you. For enterprise users, we may collect additional personal information from you including the name and address of your business and your role at the business.
Your Communications with Us. We collect personal information from you such as your email address, name, employer or other company with which you are associated, AR/VR device type, and purchasing plans when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us.
Virtual Spaces. When you use our Services, you can create virtual rooms and spaces and visit virtual spaces created by others (“Spaces”). The Services allow you to upload images, and all manner of content (collectively, “Content”) into the Spaces so that you may easily share and collaborate with other individuals. We collect and store data describing the Spaces and the Content uploaded to the Spaces.
Teleconferencing. The Services allow you to teleconference with other users within the Spaces using the sensors on your AR/VR device. When you do this, audio and video of you and your surroundings will be captured by us and provided to other users along with your Avatar to enable AR/VR teleconferencing. We also collect and store usage information describing teleconferencing activities within the Spaces, such as the number of files uploaded, times and durations of the teleconferences, and the identities of the users who participated in the teleconferences.
Automatic Data Collection. We may collect certain personal information automatically when you use the Services. This personal information may include your Internet protocol (IP) address, user settings, cookie identifiers and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based on your IP address), Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, information about how you interact with the Services, including the frequency and duration of your activities, and other information about how you use the Services. Personal information we collect may be associated with accounts, other devices and Spaces.
AR/VR Device Information. We automatically collect microphone and telemetry information from your AR/VR device when you use the Services. The telemetry information describes your AR/VR device and how you use it, and may include information about the type of AR/VR device, its configuration, and how it is performing. The telemetry information may also describe other devices used in connection with the AR/VR device such as a computer or mobile device, and information about your network connection. The telemetry information may additionally include information about your physical environment and movements within the environment. With your consent, we may collect personal information describing your precise location using a GPS or other sensor on the AR/VR device or other device used in connection with the AR/VR device. You may opt out of this collection by changing the settings on your AR/VR device or other device. If you are using a shared AR/VR device, you should ensure that its settings reflect your preferences before participating in a teleconference using the Services.
Account information. If you have purchased a subscription or otherwise signed up for an account, then you may access your account at any time once logged on, and you may modify, update and change your account settings through your account on the Services. When you update information, we may maintain a copy of the unrevised information in our records. You can also delete your account by emailing us at service@diing.com. Please note that we will need to verify that you have the authority to delete the account. Also, some information may remain in our records after your deletion of such information from your account, and public activity on your account prior to deletion may remain publicly accessible.
Cookies, Web Beacons, and Personalized Advertising. We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect personal information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with the Services.
We may obtain personal information about you from other sources, including through third party services. Diing may allow you to register for an account and/or use our Services with certain third-party login services such as Google (each, a “Third-Party Account”). If you use our Services with a Third-Party Account, we will receive basic information tied to the account such as your email address, full name, profile photo and unique user IDs or tokens used by the third party service. We will also receive files and other information from these third-party services that you specifically link to while using the Services, such as files from Google Drive, Google Docs or Dropbox.
We use your personal information for a variety of business purposes, including to: Provide the Services or Requested Information, such as:
Marketing Our Products and Services. We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below.
Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent. At any time you have the right to revoke your consent with respect to our collection, use or disclosure of your personal information.
De-identified and Aggregated Information Use. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, de-identified or aggregated trends, reports, or statistics, or other analyses we create., and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.
How We Use Automatic Collection Technologies. Our uses of the automatic collection Technologies fall into the following general categories:
Cross-Device Tracking. Your browsing activity may be tracked across different websites and different devices or apps. For example, we may attempt to match your browsing activity on your mobile device with your browsing activity on your laptop. To do this our technology partners may share data, such as your browsing patterns, geo-location and device identifiers, and will match the personal information of the browser and devices that appear to be used by the same person.
We may share your personal information with the following categories of third parties:
Service Providers. We may share any personal information we collect about you with our third-party service providers. The types of service providers to whom we entrust information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment and transaction processing; (v) customer service activities; and (vi) the provision of IT and related services. We do so in accordance with applicable law, which may require data processing agreements or addenda.
Business Partners. We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or services.
APIs and Software Development Kits. We may use third party APIs and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties to collect your personal information, subject to applicable law, to provide Content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below.
Apple Specific APIs We use certain biometric and audio data provided by the microphone, front and rear facing cameras, and TrueDepth and ARKit to locate and transmit the user’s voice, camera video feed, 3D physical position and facial expression. Data, including personal data, is transmitted through our Services and trusted and verified third-party services to other participants on your current call. All data is encrypted in transit, is never stored on Diing servers and is not used for marketing or advertising purposes.
Disclosures to Protect Us or Others. We may access, preserve, and disclose any personal information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your personal information may be transferred as part of such a transaction as permitted by law and/or contract.
You agree that all personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States and other countries which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws. If you are a resident of the European Economic Area (EEA), Switzerland or the United Kingdom and provide personal data to us, we will either seek your express consent to such transfer if you are an individual data subject in accordance with applicable law, or we will rely on mechanisms such as the applicable Standard Contractual Clauses.
General. You may have the right to opt into certain uses of your personal information, or based on type of use and/or your geographic location, to object to or opt out of certain uses of your personal information. Where you have consented to the processing of your personal information, you may withdraw that consent at any time by contacting us as described below.
Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Policy).
Mobile Devices. We may send you push notifications through our Apps. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device. With your consent, we may also collect precise location information if you use our Apps. You may opt out of this collection by changing the settings on your mobile device.
“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. Depending on your domicile and applicable law, we may seek your express consent to the placement of cookies. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions for Android and iOS. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from advertisers that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at http://www.networkadvertising.org/managing/. pt_out.asp,
http://www.youronlinechoices.eu/ and http://www.aboutads.info/choices/.
Please note you must separately opt out in each browser and on each device.
Depending upon your location and in accordance with applicable laws, such as if you are resident in the EEA, Switzerland, the UK, California, or certain other locations, you may have the right to:
Access personal information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic personal information transferred to another party.
Request Correction of your personal information where it is inaccurate or incomplete.
Request Deletion of your personal information, subject to certain exceptions prescribed by law.
Request Restriction or Object to Processing of your personal information, including the right to opt in or opt out of the sale of your personal information to third parties.
Not be Discriminated Against by us for exercising your privacy rights.
If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account, content created by you, or content created with other users is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.
We retain the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
We take steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. We use adequate technical, organizational, administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
To the extent permitted by applicable law, by using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by sending a notice through the Services or by sending an e-mail to you.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of, such other websites or applications. Visiting these other websites or applications is at your own risk.
The Services are not directed to persons under 16 (or to children as required by applicable law), and we do not knowingly collect personal information from children. We will try to establish that you are at least 16 years old, and we require that if you are not, please do not misrepresent your age or use the Services. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any child’s personal information in violation of applicable law, we will promptly take steps to delete such information.
If you are located in the European Union, Switzerland or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
We may revise this Privacy Policy from time to time in our sole discretion, and such revisions may reflect compliance with applicable law as it changes. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.
This CCPA Privacy Notice applies to California consumers and supplements the Privacy Notice.
We do not sell personal information. For purposes of the CCPA, we have collected the following categories of consumers’ personal information in the last 12 months:
| Category of Personal Information | Category of Source(s) |
|---|---|
| Identifiers. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Protected classification characteristics under California or federal law. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Commercial information. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Internet or other electronic network activity. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Geolocation data. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
| Professional or employment-related information. | You, directly. |
| Education information. | You, directly. |
| Inferences drawn from other personal information to create a profile about a consumer. | You, both directly and indirectly via the Services. Our service providers, business partners, third party services, and advertising partners. |
We use the collected personal information for the following commercial and business purposes: (1) to provide and improve the Services; (2) for marketing purposes; (3) for fraud prevention and legal purposes; (4) to secure the Services; and (5) for audit purposes. Personal information within each of the categories may be shared with the following categories of third parties: (1) service providers; (2) business partners; (3) advertising partners; and (4) other users. The categories of personal information are shared for the commercial and business purposes listed above.
If you have any questions about Diing's privacy policy, the data we hold on you, or you would like to ask us to delete all your personal information that we have collected from you, please do not hesitate to contact us.
Email us at: service@diing.com